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Will Skype mobile maim the wireless industry?

Posted by admin On October - 26 - 20091,546 COMMENTS

Skype is best known for its voice telephony service, so it was only a matter of time before it went wireless. But it鈥檚 not the first mobile voice over Internet Protocol (VoIP) offering, and it won鈥檛 fly with many wireless carriers.

On March 31, Skype announced software for BlackBerries andiPhones, a week after releasing a beta version for Windows Mobile.Earlier this year, Nokia — the world鈥檚 largest cell phone vendor in terms of volumes — announced that it would start shipping some handsets with Skype pre-loaded.

But caveats abound. For example, in the case of the iPhone, Skype voice calls can be made only over Wi-Fi, not cellular. That should help reduce the amount of voice revenue that wireless carriers would lose if iPhone customers could make Skype calls over cellular.

Even so, some cellular carriers are blocking Skype. One example is T-Mobile, which has exclusive rights for the iPhone in Germany.

“There are two reasons for this — because the high level of traffic would hinder our network performance, and because if the Skype program didn鈥檛 work properly, customers would make us responsible for it,” a T-Mobile spokesperson says.

Other carriers — such as AT&T and the U.K.鈥檚 O2 — are allowing their iPhone customers to use Skype. Why don鈥檛 they view it as a threat? One reason is because very few carriers sell only a data plan for cell phones, so customers still have to spend at least $30 per month for voice service.

But carriers could take a revenue hit if some customers — particularly those who have a lot of friends and colleagues on Skype — downgrade their voice plans to the cheapest offering because they now can make the majority of their calls for free over Wi-Fi.

Those voice revenue losses wouldn鈥檛 necessarily be offset by more data spending if most people who would use mobile Skype already have an unlimited data plan for cellular, Wi-Fi or both. In those cases, mobile Skype probably isn’t going to prompt many data plan upgrades.

Google unveils embedded Google Docs viewer

Posted by admin On October - 17 - 2009850 COMMENTS


So you can show off your PDFs

Google Docs has been given a key new piece of functionality, allowing people to embed files like PDFs and PowerPoint presentations directly in their web pages without a download.

Google’s cloud based docs are growing in popularity as the internet giant adds functionality like the ability to view PowerPoint and TIFF documents without having to download the.

And now people will be able to bring this embedded viewer to their own websites and blogs.

Fast and clean

“Viewing files right in your browser is fast, and it keeps your downloads folder clean,” explains Google on the official Google Docs blog.

“Plus, it spares you the hassle of saving your files to the machine you’re using, which could be a shared or public computer.

“Starting today, we’re opening up this technology to all webmasters and blog owners with the Google Docs viewer. All you have to do is give the URL of a PDF, PowerPoint or TIFF document to us and we’ll display it directly in your browser with no download required.”

iPhone users harangue Apple over battery life

Posted by admin On September - 5 - 20092,831 COMMENTS

Apple’s iPhones are draining their batteries so fast that some users can’t make it through a workday without recharging likely point to a problem in the new iPhone OS 3.0 software, an Apple hardware repair expert said Sunday.

“Users are reporting battery issues that it runs out very quickly,” said Aaron Vronko, the CEO of Michigan-based Rapid Repair, a firm that fixes iPods and iPhones and sells parts for do-it-yourselfers. “It sounds like a problem with iPhone 3.0 [and having] some of its features turned on.”

Vronko, who posted one of the聽first teardowns聽of the new iPhone 3GS on launch day, June 19, suspects that it’s not the battery itself, which is nearly identical to the one found in the older iPhone 3G.

“I don’t think it’s a hardware issue,” he said, “but some interaction within the software that’s not quite working as intended. Something is really draining the battery.” Another teardown, done byiFixit, noted that the iPhone 3GS’s battery is just 6% more powerful than the battery in its predecessor.

Users started complaining about poor battery performance almost as soon as Apple offered iPhone 3.0, the software available for download聽June 17聽for first-generation iPhones and second-generation iPhone 3Gs. The new iPhone 3GS relies on the same software.

“After updating to [iPhone] 3.0 the battery life is very short. It consumes 5%-10% an hour,” claimed an original iPhone user identified as聽”ukfasthands”in a message posted on Apple’s support forum June 17.

“I too have experienced severe battery depletion issues since updating to 3.0,” echoed聽Donald Cowan聽in another message posted on Apple’s support forum. “Normally get 5 days or so with my 1st Gen iPhone in standby, but now lucky to get through the day. From a communication point of view my iPhone is now a liability.”

iPhone 3G owners who had updated to iPhone 3.0 also said their phones were draining extraordinarily fast. “There’s a drastic reduction in battery power to my iPhone 3G since I installed the 3.0 software,” said Paul Irvine on the same support thread as Cowan. “Within 2 hours, power drains from a full charge to the alert for 20% power remaining, then the 10% alert followed by it going dead.”

Although suggestions by others to delete e-mail accounts, especially Microsoft Exchange accounts, then restore those accounts, fixed the problem for some — leading users to speculate that the vaunted聽”push notification”聽that debuted in iPhone 3.0 was the culprit — the solution didn’t help everyone.

iPhone 3GS users also waded into the battery waters. Several threads on the 3GS support forums boast as many as 100 messages and have been viewed tens of thousands of times.

“I’ve had each generation of iPhone since they were launched in 2007, and upgraded from my 3G to the new 3GS a week ago on the day of its release,” said聽”ahawkinson”聽on June 27. “My experience with the battery life has been really, really poor.”

As is usually the case, others stepped in with advice or theories. One of the latter blamed corrupt backups from earlier models, while the former centered on doing a factory reset of settings, then downloading and reinstalling iPhone 3.0.

But that recommendation only raised hackles. “All this rubbish about make sure this is turned off, do resets, clear this that and the other, just so you can preserve battery life is a load of rubbish!” exclaimed a user labeled聽”::..S a m..::”聽in a 3GS support forum. “What’s the point of having all these features if you don’t have the power to run them?”

Apple’s own advice about extending battery life made Sam’s point, as it suggests that users聽turn off a myriad of features, including some it touted when it rolled out iPhone 3.0 in March and the iPhone 3GS in early June.

To add to the problem, the iPhone doesn’t let users swap out a fresh battery for one that’s died, something other cell- and smartphones allow. The omission of a user-replaceable battery was a point of contention in 2007, when the iPhone debuted, with at least one consumer group聽questioning the practice. For the most part, discussion of the merits of a sealed battery haven’t plagued Apple since then.

iPhone battery consumption has even made the national mainstream press. Late last week, after one聽Los Angeles Times reporter filed a story about the problem, another chimed in with some personal observations after seeing fast draining on her own iPhone 3GS. “The ‘S’ in 3GS may stand for many things on this device — ’sexy,’ ’speed,’ ’sweet’ — but it certainly doesn’t stand for ’stamina,’” said聽Michelle Maltais. She later dubbed the issue “iDrain.”

Help, however, may be on the way, said Rapid Repair’s Vronko. “Apple has already delivered the iPhone 3.1 SDK to developers,” Vronko said. “I wouldn’t be surprised if that didn’t fix some of the problems.”

Apple was not available on Sunday for comment on the “iDrain” reports from users.